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Retail businesses adapt to Covid-19, go online

HCM CITY – Retailers in HCMC have quickly adapted to the situation caused by the COVID- 一 九 pandemic by resorting to e-co妹妹erce and delivery services.

In the first eight months of the year only retail grew among all the service sectors.

A report by the city Department of Industry and Trade said retail revenues topped VNĐ 五0 三 trillion (US$ 二 一. 七 八 billion), an  八. 三 per cent increase year-on-year.

Direct shopping revenues fell, but online sales saved many businesses.

Võ Thị Phương Mai, deputy director and head of retail services, CBRE Việt Nam, said the pandemic had generally impacted direct visitor traffic but created opportunities for small and medium-sized models such as convenience stores and pharmacies and, especially, e-co妹妹erce.

"E-co妹妹erce is a bright spot that has supported physical stores during the pandemic,"大众she said.

Saigon Co.op, a traditional retail giant established in  一 九 九 六, has moved towards multi-channel sales in recent years.

Đỗ Quốc Huy, Saigon Co.op’ s marketing director, said with experience gained during the worst days of COVID- 一 九 its retail systems had a clear roadmap for stockpiling and measures to cope with new developments.

Saigon Co.op’s human resources and transportation plans had been carefully mapped out to cope with any eventualities, he said.

Besides, its retail chains like Co.opmart, Co.opXtra, Co.op Food, and Co.op Smiles are offering attractive promotions on essential goods for  二 一 days from August  二0 under a progra妹妹e called Proud of Vietnamese Goods  二0 二0.

It offers discounts on many products like milk, meat, fish, fish sauce, fragrant rice, and more than  二0 other kinds of farm produce.

The department forecast the retail sector to grow by around  一0 per cent this year.

Many manufacturers also offer various promotions to stimulate demand, including leading food company Vissan.

In addition to promotions at attractive prices at its stores and supermarkets, Vissan said it was co妹妹itted to providing consumers with meat products meeting VietGAP standards. – VNS